German Air Traffic control (DFS) organization improves ATCO scheduling

The Deutsche Flugsicherung GmbH (DFS), which is responsible for controlling the German air space, has significantly improved its ATCO scheduling with the integrated Quintiq ATC Workforce Optimization Solution.

Read how DFS optimized its ATCO utilization in the DFS case study

DFS-Workforce-Optimization-case-study

DFS needed to replace its legacy planning system and saw this as an opportunity to vastly improve their planning and scheduling capabilities. DFS chose the Quintiq ATC Workforce Optimization solution which was first implemented in the Bremen Control Centre and, over time, will be implemented in all of DFS Control Centers and Towers.

For many reasons, planning and scheduling a large number of Air Traffic Control Officers (ATCOs) and Flight Assistants is an extremely complicated task. First, government regulations regarding the number of controllers and the licensing necessary to man each sector are very strict. Second, DFS has to deal with a complicated set of collective labor agreements which can even vary from site to site. The Quintiq solution is flexible enough to include different labor agreements for each control center and to take into consideration employee preferences.
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