LVNL, Air Traffic Control the Netherlands, is the world’s first air traffic control organization that will actively communicate about its safety performance and potentially serious incidents in its operations.
As of today, LVNL will publish general information about the safety of its operations on its website.The website will feature concrete information on specific incidents, covering causes and effects as well as the measures taken to reduce the risk of similar incidents occurring in the future. The site also provides a variety of statistics that show the influence of an incident on the overall safety performance of LVNL.
LVNL’s communicates in detail and on a regular basis about its safety performance with partners in aviation such as the Dutch Safety Board, the Dutch National Supervisory Authority and sector partners such as Amsterdam Airport Schiphol and KLM. As an organization committed to transparency, LVNL has decided to take the responsibility to inform the general public of safety performance related matters as soon as possible. Publishing safety performance befits an organization that provides an essential public service and is committed to dealing professionally and responsibly with incidents that can and on occasion do occur due to the nature of operations.
Paul Riemens, CEO Air Traffic Control the Netherlands: “To achieve and maintain a high level of safety, an organization needs to be willing and able to learn and improve. To earn the public’s trust, an organization like ours needs to be transparent about its safety performance. We’re taking that step today.”
Fred Bijlsma, Dutch Public Prosecutor for Aviation: “An organization that deals with safety in its daily operations this way, shows an ability to improve without requiring immediate intervention by the public prosecutor or enforcement of criminal law. Learning is sometimes a much more effective safety improvement tool than punishment. I think this initiative can contribute to a bigger transparency within the (wider) aviation sector.”
Tony Licu, Head of Safety Unit, EUROCONTROL: “By opening the books of transparency and publishing safety occurrences for the general public, LVNL demonstrates that learning is more effective than punishing. It also provides a challenging example for the other European air navigation service providers – by setting a true leadership in air traffic management safety and just culture.”
Patrick Ky, Executive Director of the European Aviation Safety Agency (EASA): “This step by LVNL to publish not only what happened, but also why it happened marks a major step forward and will bolster the trust of the general public in the self-learning capabilities of air navigation services providers. It demonstrates what you can achieve when organisations strive to go beyond compliance with the rules by actively and transparently managing the safety of their services.”